A bunch of friends shout their best jokes at the next table. The background music is so loud it just kills the mood. Tight tables that allow you to enjoy the really uninteresting discussions of neighbors. The clinking of food coming to your head. The noise in restaurants, cafes and bars can turn a supposedly friendly moment into a tense experience. According to an Opinion Way study published this Thursday for Saint Gobain Ecophon and La Semaine du Son*, 81% of French people say they avoid a restaurant if it’s noisy.
Quietness is expected, especially when preparing to enjoy a good meal: “Three out of four people do not go to a noisy restaurant, 68% do not go to a poorly soundproofed cafe, and 63% do not go to excessively noisy bars. What may seem surprising is that 73% of 18-24 year olds do not go to certain places because of noise. They like the sound, but they reject the discomfort,” says Sylvain Coudret, education and office market manager at Saint Gobain. Responding to our witness call, Anne is one of those who like to have a peaceful dinner, as Stefan Eicher sings: “The music and the noise of the guests are often very annoying, especially in the traffic of Lyon. they are already stressed. Sometimes it really ruins a meal that should be enjoyed for two. »
“League 2 match at full speed on your phones”
Obviously, not all of us are allergic to the same sounds. At the top of customers’ fears are discussions at neighboring tables (mentioned by 60% of respondents), traffic on the street outside the establishment (33%), sounds from the toilet (31%) and music (29%). Readers 20 minutes it also testifies to various intolerances to certain noises. The ultimate deterrent for Jeanne is customers talking too loudly. “You must speak in a low voice. Other tables should not hear neighboring conversations, otherwise there is cacophony. This also applies to the staff! “, he insists.
For Philippe, hell is a smartphone: “A group of three people and a child, who were the only customers with us in this restaurant and were listening to the 2nd league match at full volume on their phones, were completely destroyed one evening. Richard would also confiscate customers’ phones: “The worst is in the restaurant, among those who put their phone on the ring and talk loudly instead of going out,” he says angrily.
“I leave these evenings tired and nervous”
In the hifi-video section, Michel gets annoyed by the TV in cafes or bars. “Let’s skip the fact that it’s basically CNews. We see all heads turn to the screen to watch the match, and the moment is harder to appreciate! It is known that some people’s music is another’s migraine. Not surprisingly, not all customers like listening In the lamp they sip their beer. Tristan even finds nights in bars unbearable because of this. “The most annoying thing is very loud music that often drowns out the sound. No matter how much I listen, my brain can’t separate the words from the music. Added to this are neighbors who raise their voices, resulting in havoc. I leave these evenings tired, nervous, with a headache, “he said.
He is not the only one who feels real discomfort: “The consequences can be physical: headaches, fatigue… But they can also be social, because almost one in two people thinks that the noise is already an evening for him. destroyed. even for one in ten, it causes him to lose his feelings during a romantic encounter, “says Sylvain Coudret.
However, there are workarounds
Worryingly, three out of 10 French people left in a hurry when they were already there. That’s what happened to Camille. “The noise in restaurants is so intoxicating that my friend and I often cut our evenings short.” What a pity that people are disrespectful! “he regrets. Ghislaine also chose express consumption in certain cases. “It happened to me not to finish my meal or to stay at home. Except for summer, when we can have dinner on the terrace. »
Faced with this observation, acoustic comfort appears to be an important issue in customer loyalty for catering establishments. “Especially as customers are increasingly looking at restaurant reviews. A bad sound environment is repulsive,” notes Sylvain Coudret. However, there are simple solutions to improving a location. “We can install floating devices on the ceilings that help absorb noise acoustic wall panels,” he continues. Still, many businesses don’t make these investments because they’re expensive.